MALE MASSAGE SURREY - A GUIDE TO ONLINE BOOKING

Here’s a clear overview of what to expect from booking to arrival. I handle the online booking and let you know within 24–48 hours, so you won’t have any surprises. Just remember, you’ll need to fill in steps 1, 6 and 7.

Client Selects Appointment

The client can check if they are free by clicking Book Online.
They then pick the date and time they would like to book.
The client fills in all the necessary booking details, making sure everything is correct, and then clicks ‘Request to Book’.

Just a heads-up, booking online is always current. If there have been any cancellations, you’ll see those as available slots.

Automatic Acknowledgement Sent

Once you send in your request, you’ll get a quick confirmation straight away. No need to worry about following up—I’ll be in touch as soon as your appointment is all set.

In-app Notification & Email

I get a notification in my website management app when something happens. Plus, I get an email that notifies me of the appointment request, and it even includes the client’s booking form.

Appointment Approved

I review every request personally before confirming. This keeps things personal and ensures your details are handled securely.

If this is your first appointment, you will be sent a payment link to pay. Once this has been paid, the next step is followed. This is generated and sent manually (via email) during business hours, Monday to Friday.
I’ve ‘approved’ the booking request through my website management app. Just give it a little time, up to 24-48 hours, for confirmation. Appointments are confirmed during business hours, Monday to Friday, but VIP members receive same-day confirmation. This automatically triggers step 5.

Confirmation Email Sent

Wix sends an automatic summary email outlining the confirmation & appointment details.
Just so you know, the email sent earlier can’t be edited. So once your appointment is confirmed, an automated email sends the client the ‘Here’s your appointment info’ email, which includes my address and other useful details.

Client Receives Confirmation

Your confirmation email will come from the booking system, if you don't see it within a short while, it's worth checking your spam folder before getting in touch.

24 Hours before Client Appointment

Wix sends the client an automatic reminder email outlining appointment details.
This email contains their 'check-in' link that they click, tick a box and submit (to confirm their attendance).
Same-day appointments: Check-in link is also in the 'Here's your appointment info email' so the client should check in by 6 pm the night before (if booked more than 24 hours in advance) or 4 hours before (if booked less than 24 hours in advance). Last-minute bookings are still required to check in to prevent no-shows.
A friendly reminder: if you do not check in, you will not receive any further reminders after the initial 24-hour notice. Your appointment will be cancelled, and you will not be able to book any more appointments with me.

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